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Returns and Exchanges Policy:

All items must be returned within 10 days for domestic orders and 30 days for international orders.

Returns must be unworn, unwashed, undamaged, odor-free and in a resellable condition.

All sales are final for underwear, socks, CDs, DVDs and vinyl unless otherwise noted in the items description.

Please clear any questions before your purchase.

To return an item, include your original packing slip noting which items you are returning along with an explanation.

Please allow 2-4 weeks for returns to be processed.

You will receive a notification that your order has been refunded for the cost of the item plus any applicable sales tax.

Please address all returns to:

Longhill Music                                                                                                                                                                            

 P.O. Box 6454,

Frazier Park, CA 93222
 

 

 Domestic and International Shipping and Delivery Information:

USPS Standard - USPS Standard represents USPS First Class or Priority Mail which takes between 2-7 days to arrive.

You will be emailed a tracking number when your order ships.

USPS Expedited - USPS Expedited represents USPS Express Mail, which is guaranteed next or second-day delivery from the time of shipping.

You will be emailed a tracking number when your order ships.

USPS International - USPS International represents USPS First Class International or Priority Mail International.

Arrival time varies by country. In ideal conditions, your package will take 4-10 days to arrive.

We currently do not offer tracking for international shipments.

Some customers are reporting delivery times up to 3 weeks due to many possible factors,

 including the general state of the world and how that affects the customs and security policies of the destination country.

 If you do not receive your order 4 weeks after shipment notification, please visit www.merchdirect.com/help to let us know.

Domestic: The shipping cost is dependant upon the weight of your package. Here are some typical prices.

Actual prices will be determined at time of checkout.

USPS Standard USPS Expedited
Sticker or Pin Pack $3.49 $16.40
Hats or Accessories $4.49 $16.40
1 CD, T-shirt or Poster $5.49 $16.40
2 CDs, T-shirts or Posters $6.49 $20.80
1 T-Shirt and 1 Hoodie $7.49 $20.80


International: International shipping charges vary by the weight of your order and its destination.

You will be responsible to pay for additional customs charges if applicable. Here are some typical prices.

Actual prices will be determined at time of checkout.

Canada
USPS International
1 CD or T-Shirt $6.25
2 CDs or T-Shirts $8.50
1 T-Shirt and 1 Hoodie $9.50


Mexico
USPS International
1 CD or T-Shirt $9.50
2 CDs or T-Shirts $11.50
1 T-Shirt and 1 Hoodie $12.50


Western Europe
USPS International
1 CD or T-Shirt $10.50
2 CDs or T-Shirts $12.50
1 T-Shirt and 1 Hoodie $14.75


Japan/Australia/New Zealand
USPS International
1 CD or T-Shirt $11.50
2 CDs or T-Shirts $13.50
1 T-Shirt and 1 Hoodie $15.75


Rest of the World
USPS International
1 CD or T-Shirt $10.50
2 CDs or T-Shirts $14.75
1 T-Shirt and 1 Hoodie $16.75

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